The selling process is safe and secure in Shobbak, and it preserves the rights of the seller & buyer.
You go through the following steps:
- The seller publishes the ad.
- The seller accepts the buyer's order.
- The seller ships\delivers the product through the agreed delivery method.
- The buyer must confirm receiving the product by sending the confirmation code to the seller or Shobbak / shipping company Driver.
When the buyer sends the confirmation code, that only indicates their confirmation of receipt of the product, and the buyer's right will be reserved by Shobbak during a trial period (24 hours) from receiving the product, during which they can check the item and make sure it matches the description.
During the trial period, the buyer can start a "dispute" or contact the support team in the event of a product defect to resolve the issue.
To protect your right, we advise users to pay through Shobbak and not any other external method to prevent scams.